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How Can I Check On My Pre-Order Shipping Status?

Hi, friend! 


We have multiple different pre-orders with differing ship dates! If you would like to check on the shipping status of your pre-order items, you can do that easily! Here's how: 


1. log in to your Cecil and Lou account by clicking "Account" in the top right corner of the website. Please note, if you checked out as a guest, you will not be able to access this information.





2. Once you log in, to your account, you will see a summary of your orders. Select the order you want to check on! 



3. Once you are viewing your order, you will see a button on the right that says "print invoice." Click that to view the SKU for each item! 




4. Once you have your invoice with your SKUs for each item, locate the invoice # for your item (see below), and view this status page:






 

5. Match your invoice number with the status page!




Please let us know if we can help with anything else! 


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